Exchange Policy
We truly understand customer's unfit consideration for bra online purchase, so we have offered size exchange service for BRA Collections.
MMUSE's exchange conditions:
- Only exchange in size allowed, we DO NOT exchange in colour and design.
- Exchange request must made within 7 days upon receipt.
- Item must be returned unwashed, unaltered, undamaged, unused, free of stains, make-up or deodorant, and all with original tags attached.
- The 2 ways shipping costs will be paid by customers unless it is a defective or wrong items.
Exchange request have to be made at Instagram DM with information as below:
- Order ID
- Description of problem (attached with photo is optional)
SALE ITEMS & GIFT CARDS/VOUCHERS
All sale items and gift cards/voucher is not eligible for refunded or exchanged.