Exchange Policy

We truly understand customer's unfit consideration for bra online purchase, so we have offered size exchange service for BRA Collections.

MMUSE's exchange conditions:

  • Only exchange in size allowed, we DO NOT exchange in colour and design.
  • Exchange request must made within 7 days upon receipt.
  • Item must be returned unwashed, unaltered, undamaged, unused, free of stains, make-up or deodorant, and all with original tags attached.
  • The 2 ways shipping costs will be paid by customers unless it is a defective or wrong items.

Exchange request have to be made at Instagram DM with information as below:

  • Order ID
  • Description of problem (attached with photo is optional)

SALE ITEMS & GIFT CARDS/VOUCHERS

All sale items and gift cards/voucher is not eligible for refunded or exchanged.